Frequently Asked Questions
Product Information
Do All Of Your Toys Sing Mantras?
No, only the toys in the "Mantra Singing Hindu Plush Toys" Collection are equipped to sing mantras. These toys feature a heart-shaped recorder that allows you to record and play mantras. We recommend reviewing the product description thoroughly before making a purchase.
What is the Original Plush Toys Collection?
Our Original Plush Toys Collection consists of slightly smaller plush toys that do not sing mantras. These classic plush toys are exceptionally huggable and crafted from 100% polyester material.
I Just Received My Toy But I Can't Get It To Sing?
We apologize for any inconvenience you're facing. To activate the singing feature on your toy, follow these steps:
- Remove the clear transparent tab from the back of the heart-shaped recorder.
- Flip the switch to "R" (Recording Mode).
- Press and hold the recorder while recording the audio of your choice or singing.
- Recording can last for up to 30 seconds, after which the red light will flash.
- Flip the switch to "P" (Playing Mode).
- Press the recorder to check if the audio meets your expectations. Repeat steps 2-5 if needed.
- Open the zip on the back of the plush toy, place the recorder inside, and re-zip.
- Press the belly of the toy to enjoy the recordings.
Can I Record My Own Voice On The Mantra Singing Hindu Plush Toys?
Yes, our toys are fully customisable, allowing you to record and play your own voice on them.
How Can I Clean The Plush Toy?
Wash gently by hand. Warm Wash Only. Remove Music Recorder before washing. Follow the instructions on the product tag.
Where Can I See The Product Dimensions?
The height of the toy is mentioned in the product name of each listing. For additional dimensions, please refer to the product listing.
Materials
Where Are Your Products Manufactured?
Our products are proudly manufactured in India, with all materials, except the voice recorder, sourced locally within the country.
We are actively searching for a suitable local manufacturer for the voice recorder. Any interested suppliers to please contact us at contact@laddoo.in.
What Type Of Materials Do You Use to make your Plush Toys?
Our plush toys are filled & made with 100% Polyester, all non-toxic and child safe material.
Are Your Toys Certified?
Yes, our plush toys are certified by the Bureau of Indian Standards & UKCA. The recorder is CE certified.
What Age Group Can Use Your Toys?
Our toys are suitable for the age group of 3 months and older. Remove all tags and packaging before giving the toy to a child. Young children should be supervised at all times when playing with the toy.
Ordering
Where Can I Purchase Laddoo Products?
Laddoo Products are currently available on Flipkart and through our website. This list is continually updated as we expand our presence.
What Payment Options Do You Accept?
We offer secure payment options through CCAvenue and Stripe. Accepted payment methods include Visa, Mastercard, RuPay, Netbanking, Paytm Wallet, and Cash on Delivery. Add items to your cart and proceed to the checkout page to view the full list of payment options.
For assistance ordering, please write to us at contact@laddoo.in
Do You Accept Cash On Delivery?
Yes. We accept COD, but opting for cash-on-delivery may have an additional delivery charge. In addition, COD orders may require manual verification by our team. Make sure to provide your full address, include house / apartment number, email address, and mobile phone to help us quickly process your order.
Shipping, Returns & Exchanges
Do You Ship Overseas?
Sorry! We currently only ship to locations in India.
What Is Your Shipping Time?
We provide free shipping, and items typically ship within 48 hours of placing your order. Most items are delivered within approximately 7 business days. For more details, please refer to our shipping policy.
What is your Return & Exchange Policy?
Please refer to our Return & Exchange Policy.